Last updated: September 11, 2026
Svsvisionmall ships to the contiguous United States only. This means the 48 adjoining states and Washington, D.C. We do not ship to Alaska, Hawaii, Puerto Rico, or other U.S. territories. We do not ship internationally. Shipping is free for all orders within this delivery area.
| Shipping detail | What it means |
|---|---|
| Order cut-off | 2:00 PM ET, Monday–Friday |
| Processing time | 1–2 business days |
| Transit time | 3–5 business days |
| Total delivery time | 4–7 business days after order placement for in-stock, non-prescription items |
| Shipping cost | Free |
| Delivery area | Contiguous United States only |
| Carrier | A major U.S. parcel carrier selected by destination and service level. The carrier name and tracking number appear in your shipping confirmation email. |
| Tracking | Sent by email after the order ships |
| Weekend and federal holiday shipping | We do not ship on weekends or federal holidays |
Orders placed before 2:00 PM ET on a business day enter processing the same day. Orders placed after 2:00 PM ET, on weekends, or on federal holidays enter processing the next business day. Business days are Monday through Friday, excluding federal holidays.
The total delivery time is processing time plus transit time. For in-stock items that do not require prescription verification, that is 1–2 business days of processing plus 3–5 business days of transit, for a total of 4–7 business days after the order is placed.
Contact lenses and prescription eyewear require a valid prescription before shipment. If you order prescription items, the 1–2 business day processing period starts after we receive and verify a valid prescription. Once the prescription is verified, transit time is 3–5 business days. The total delivery time for prescription items is 4–7 business days after prescription verification.
If tracking shows a carrier delay, contact us at info@svsvisionmall.my or +1 216-337-0756 during business hours. We will work with the carrier to locate the shipment and keep you updated. If a package is returned to us because the address was incomplete or incorrect, we will contact you to confirm the correct address before any reshipping step.